By Laura HansenLaura Hansen is owner/manager of Bookin' It in Little Falls, Minnesota, a store that she describes as "among the smallest of the small bookstores, operating in a community of only 7,500" and devoting 1,800 square feet to retail floor space. Here she explains how even a small store in small town should "never underestimate your market. Expect the unexpected customer even when no one expects the unexpected of you."